{"id":459,"date":"2026-06-09T04:51:13","date_gmt":"2026-06-09T04:51:13","guid":{"rendered":"https:\/\/ortho-karel.nl\/?page_id=459"},"modified":"2026-06-22T10:28:43","modified_gmt":"2026-06-22T10:28:43","slug":"patienttevredenheid-2","status":"publish","type":"page","link":"https:\/\/ortho-karel.nl\/en\/patienttevredenheid-2\/","title":{"rendered":"Patienttevredenheid"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ortho-karel.nl\/wp-content\/uploads\/2026\/06\/patient-satisfaction.webp\" title=\"patient-satisfaction\" width=\"1226\" height=\"399\" srcset=\"https:\/\/ortho-karel.nl\/wp-content\/uploads\/2026\/06\/patient-satisfaction.webp 1226w, https:\/\/ortho-karel.nl\/wp-content\/uploads\/2026\/06\/patient-satisfaction-980x319.webp 980w, https:\/\/ortho-karel.nl\/wp-content\/uploads\/2026\/06\/patient-satisfaction-480x156.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1226px, 100vw\" class=\"wp-image-461\" \/><\/span><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>ZorgkaartNederland<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>ZorgkaartNederland is an initiative of the Dutch Patients Federation and the largest\npatient experience platform for healthcare in the Netherlands. On this website, you\ncan read reviews and experiences from other patients of Ortho Karel. You can also\nleave your own review here by clicking:<\/p>\n<p><a href=\"https:\/\/www.zorgkaartnederland.nl\/zorginstelling\/orthodontiepraktijk-ortho-karel-amsterdam-10091048\" target=\"_blank\" rel=\"noopener\">Leave a Review<\/a><\/p>\n<p>Do you have feedback for us? We would of course be happy to hear from you.\nPlease feel free to contact us at any time.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Complaints Procedure<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>At our practice, we place great value on quality and the careful delivery of our\ntreatments. Nevertheless, mistakes or misunderstandings can never be completely\nruled out. For example, it may happen that something was not explained clearly, or\nthat you feel you were not listened to sufficiently.<\/p>\n<p>Do you have a complaint about the treatment, the orthodontist, or one of our team\nmembers? Please let us know. We would be happy to discuss the matter with you\nand work together toward a solution while continuing to improve our care.\nYou can contact us by phone at 020 303 73 73 or by email at patient@ortho-karel.nl.<\/p>\n<p>If, unfortunately, we are unable to resolve your complaint together, you may make\nuse of the <span style=\"text-decoration: underline;\"><a href=\"https:\/\/knmt.nl\/voor-patienten\/ontevreden-over-je-tandarts-dit-kun-je-doen\" target=\"_blank\" rel=\"noopener\">KNMT complaints procedure<\/a><\/span>\u00a0which our practice is affiliated. This\nprocedure complies with the requirements of the Dutch Healthcare Clients\nComplaints Act.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"data:image\/svg+xml;base64,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\" title=\"Patienttevredenheid\" width=\"\" height=\"\" srcset=\"\" sizes=\"\" class=\"wp-image-462\" \/><\/span><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>ZorgkaartNederland<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>ZorgkaartNederland is an initiative of the Dutch Patients Federation and the largest\npatient experience platform for healthcare in the Netherlands. On this website, you\ncan read reviews and experiences from other patients of Ortho Karel. You can also\nleave your own review here by clicking:<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><a href=\"https:\/\/www.zorgkaartnederland.nl\/zorginstelling\/orthodontiepraktijk-ortho-karel-amsterdam-10091048\" target=\"_blank\" rel=\"noopener\">Leave a Review<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Do you have feedback for us? We would of course be happy to hear from you.\nPlease feel free to contact us at any time.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Complaints Procedure<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>At our practice, we place great value on quality and the careful delivery of our\ntreatments. Nevertheless, mistakes or misunderstandings can never be completely\nruled out. For example, it may happen that something was not explained clearly, or\nthat you feel you were not listened to sufficiently.<br \/>\nDo you have a complaint about the treatment, the orthodontist, or one of our team\nmembers? Please let us know. We would be happy to discuss the matter with you\nand work together toward a solution while continuing to improve our care.\nYou can contact us by phone at 020 303 73 73 or by email at patient@ortho-karel.nl.<span class=\"custom-gap\" style=\"display:block;\"><\/span><br \/>\nIf, unfortunately, we are unable to resolve your complaint together, you may make\nuse of the <a href=\"https:\/\/knmt.nl\/voor-patienten\/ontevreden-over-je-tandarts-dit-kun-je-doen\" target=\"_blank\" rel=\"noopener\">KNMT complaints procedure<\/a>\u00a0which our practice is affiliated. This\nprocedure complies with the requirements of the Dutch Healthcare Clients\nComplaints Act.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-459","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/pages\/459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/comments?post=459"}],"version-history":[{"count":39,"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/pages\/459\/revisions"}],"predecessor-version":[{"id":969,"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/pages\/459\/revisions\/969"}],"wp:attachment":[{"href":"https:\/\/ortho-karel.nl\/en\/wp-json\/wp\/v2\/media?parent=459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}