Privacy Policy - Ortho Karel
Last updated: 2-6-2026
1. Introduction
Ortho Karel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website and during patient registration.
This Privacy Policy applies to all visitors to the Ortho Karel website and to individuals who submit information through our patient registration form.
Data Controller: Ortho Karel
Website: www.ortho-karel.nl
Address: Karel du Jardinstraat 33
1072 SG Amsterdm
Telephone: 020 303 73 73
E-mail: patient@ortho-karel.nl
Ortho Karel is the data controller responsible for the processing of personal data described in this Privacy Policy.
2. Personal Data We Collect
We collect only the personal data necessary for patient registration, communication, and the provision of orthodontic care.
The information we may collect includes:
Full name
Date of birth
Address
Telephone number
Email address
Dutch Citizen Service Number (BSN), where legally required
Health insurance information
Contact details of parents or guardians (where applicable)
Information provided through registration forms
Information relevant to orthodontic treatment and healthcare administration
We do not create online user accounts and do not offer e-commerce or subscription services through our website.
3. Purpose of Processing
We process personal data for the following purposes:
Registering new patients
Scheduling and managing appointments
Communicating with patients and their representatives
Providing orthodontic care and treatment
Maintaining patient records
Meeting legal and regulatory obligations applicable to healthcare providers
Managing administrative and billing processes
Responding to inquiries submitted through our website
We process personal data only when there is a lawful basis under the General Data Protection Regulation (GDPR).
4. Legal Basis for Processing
We process personal data on one or more of the following legal grounds:
Performance of healthcare services requested by the patient
Compliance with legal obligations applicable to healthcare providers
Provision of medical diagnosis and healthcare services
Protection of vital interests of patients
Legitimate interests relating to the operation and administration of our practice where applicable
Where special categories of personal data are processed, including health data, such processing is carried out in accordance with Article 9 GDPR and applicable Dutch healthcare legislation.
5. Healthcare Data and Confidentiality
As a healthcare provider, Ortho Karel is subject to professional confidentiality obligations and applicable healthcare legislation.
Health-related information and patient records are treated as strictly confidential and are accessible only to authorized personnel who require access for the provision of care or administrative purposes directly related to healthcare services.
6. Dutch Citizen Service Number (BSN)
Where required by Dutch law, we may collect and process your Citizen Service Number (BSN).
The BSN is processed solely for purposes permitted by applicable legislation and healthcare regulations and is protected through appropriate technical and organizational measures.
7. Data Sharing
We do not sell, rent, or trade personal data.
Personal data may be shared only where necessary with:
Healthcare professionals involved in patient care
Health insurers
Laboratories or referral providers where relevant
Compliance with legal obligations applicable to healthcare providers
Government authorities where legally required
Any sharing of personal data is limited to what is necessary for the intended purpose and conducted in accordance with applicable legal requirements.
8. Data Security
Ortho Karel implements appropriate technical and organizational measures to protect personal data against:
Unauthorized access
Accidental loss
Alteration
Disclosure
Misuse
Ongeoorloofde openbaarmaking.
Access to patient information is restricted to authorized personnel who require access for legitimate professional purposes.
9. Data Retention
Personal data and patient records are retained for the period required by applicable Dutch healthcare legislation and professional obligations.
Where legal retention periods apply, data will be retained for at least the required statutory period and may be retained longer where legally permitted or required.
After the applicable retention period expires, personal data will be securely deleted or anonymized.
10. Your Rights Under the GDPR
Subject to applicable legal limitations and healthcare regulations, you may have the right to:
Request access to your personal data
Request correction of inaccurate personal data
Request restriction of processing
Object to certain processing activities
Request data portability where applicable
Lodge a complaint with the relevant supervisory authority
Certain rights may be limited where retention or processing is required by healthcare legislation or professional obligations.
Requests regarding personal data may be submitted using the contact details provided in this Privacy Policy.
11. Website Use
Our website is intended to provide information regarding:
Ortho Karel and its practice
Orthodontic treatments and services
Contact information
Patient registration
We do not use the website to provide online patient accounts or online treatment records.
12. Cookies and Tracking Technologies
Our website does not use advertising cookies or third-party analytics services.
Where technically necessary cookies are used to ensure proper website functionality, such cookies are limited to what is required for the operation and security of the website.
13. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Visitors are encouraged to review the privacy policies of any external websites they visit.
14. Complaints
If you believe that your personal data has been processed in violation of applicable privacy laws, you may contact us using the details provided above.
You also have the right to submit a complaint to the Dutch Data Protection
Authority:
Autoriteit Persoonsgegevens
15. Changes to This Privacy Policy
Ortho Karel may update this Privacy Policy from time to time to reflect changes in legal requirements, healthcare regulations, or our data processing practices.
The most current version will always be published on our website.