ZorgkaartNederland
ZorgkaartNederland is an initiative of the Dutch Patients Federation and the largest patient experience platform for healthcare in the Netherlands. On this website, you can read reviews and experiences from other patients of Ortho Karel. You can also leave your own review here by clicking:
Do you have feedback for us? We would of course be happy to hear from you. Please feel free to contact us at any time.
Complaints Procedure
At our practice, we place great value on quality and the careful delivery of our treatments. Nevertheless, mistakes or misunderstandings can never be completely ruled out. For example, it may happen that something was not explained clearly, or that you feel you were not listened to sufficiently.
Do you have a complaint about the treatment, the orthodontist, or one of our team members? Please let us know. We would be happy to discuss the matter with you and work together toward a solution while continuing to improve our care. You can contact us by phone at 020 303 73 73 or by email at patient@ortho-karel.nl.
If, unfortunately, we are unable to resolve your complaint together, you may make use of the KNMT complaints procedure which our practice is affiliated. This procedure complies with the requirements of the Dutch Healthcare Clients Complaints Act.
ZorgkaartNederland
ZorgkaartNederland is an initiative of the Dutch Patients Federation and the largest patient experience platform for healthcare in the Netherlands. On this website, you can read reviews and experiences from other patients of Ortho Karel. You can also leave your own review here by clicking:
Do you have feedback for us? We would of course be happy to hear from you. Please feel free to contact us at any time.
Complaints Procedure
At our practice, we place great value on quality and the careful delivery of our
treatments. Nevertheless, mistakes or misunderstandings can never be completely
ruled out. For example, it may happen that something was not explained clearly, or
that you feel you were not listened to sufficiently.
Do you have a complaint about the treatment, the orthodontist, or one of our team
members? Please let us know. We would be happy to discuss the matter with you
and work together toward a solution while continuing to improve our care.
You can contact us by phone at 020 303 73 73 or by email at patient@ortho-karel.nl.
If, unfortunately, we are unable to resolve your complaint together, you may make
use of the KNMT complaints procedure which our practice is affiliated. This
procedure complies with the requirements of the Dutch Healthcare Clients
Complaints Act.